NOTICE TO WIRELESS CUSTOMERS IN ALL SERVICE AREAS
Your internet service is provided based on one MAC Address (unique computer
identifier) per customer,
which is obtained at the time of installation from the
customer.
If you change computers or add or change routers, you must call or email
Mountain Zone and give them
the new number, or there will be an interruption in
service.
Plan ahead and call before making the change to minimize interruption in service.
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Routers: The MAC ID is usually on the back or underside of the unit. The ID is a 12 digit number. It is sometimes printed in pairs of 2, separated by : or -
Examples: 12:23:ab:cd:45:67 or 12-23-ab-cd-45-67 or 1223abcd4567
Computers: For assistance in identifying the MAC ID of a new computer, please call
Mountain Zone or
refer to the Adobe Acrobat .pdf document links below: